This Privacy Policy explains how Moonlight Marketing Agency LLC ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at moonlightmarketingagency.com ("Website"). We are committed to protecting your privacy and being transparent about our data practices.
1. Information We Collect
1.1 Information You Provide
When you submit a contact form or audit request on our Website, we collect:
- Your name
- Email address
- Phone number
- Company name (if provided)
- Company website URL (if provided)
- Message content describing your needs
1.2 Technical Information
We automatically collect certain technical data, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the Website
- Referring website or source
- Log data for monitoring and security purposes
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and contact form submissions.
- To provide you with a free audit or service proposal as requested.
- To communicate about potential or ongoing service engagements.
- To monitor and improve the performance and security of our Website.
- To analyze Website traffic and understand how visitors interact with our content.
- To comply with legal obligations.
3. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our Website. Specifically:
- Google Tag Manager (GTM): Used to manage and deploy analytics and marketing tags on our Website.
- Google Analytics (_ga, _gid): Used to measure site usage and understand how visitors interact with our Website. The _ga cookie persists for up to 2 years to distinguish unique users; the _gid cookie lasts 24 hours.
We use analytics solely for site measurement and performance monitoring. We do not use analytics data for behavioral targeting or remarketing. You may control cookie behavior through your browser settings, by using Google's opt-out tools, or by using the button below to opt out of analytics on this site.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information in the following limited circumstances:
- Service Providers: We share information with third-party providers who assist us in operating the Website, such as Vercel (website hosting), Resend (email delivery for form submissions), and Google (analytics via Google Analytics and Google Tag Manager). These providers are bound by their own privacy policies and confidentiality obligations.
- Legal Requirements: We may disclose information if required by law, court order, or government regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- With Your Consent: We will not share your information for any other purpose without your explicit consent.
5. Data Storage and Security
Your data is handled securely using industry-standard practices:
- Hosting: Our Website is hosted on Vercel with HTTPS encryption for all connections.
- Form Data: Contact form submissions are sent directly to our business email via Resend. We do not store form submissions in a database.
- Encryption: Data is encrypted in transit via HTTPS.
While we take all reasonable measures to protect your data, no system is 100% secure. We will notify you promptly in the event of a confirmed data breach affecting your personal information.
6. Data Retention
Contact form submissions are retained in our email system for as long as necessary to respond to your inquiry and for our legitimate business purposes. Technical logs and analytics data are retained in accordance with Google Analytics' standard retention policies. You may request deletion of your personal information at any time by contacting us.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: View the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal information.
- Portability: Request a copy of your data in a machine-readable format.
- Opt-Out: Opt out of analytics tracking via browser settings or Google's opt-out tools.
To exercise any of these rights, please contact us via the information provided in Section 11 below. We will respond to your request within 30 days.
8. CCPA Privacy Rights (California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal data we have collected about you.
- The right to request deletion of any personal data we have collected about you.
- The right to opt out of the sale of your personal data. Please note: we do not sell personal data as defined by the CCPA.
- The right to non-discrimination for exercising your CCPA rights.
To exercise any of these rights, please contact us at business@moonlightmarketingagency.com. We will respond to your request within 45 days.
9. GDPR Data Protection Rights (EU Residents)
If you are a resident of the European Union, you are entitled to the following rights under the General Data Protection Regulation (GDPR):
- Right to access: You may request copies of your personal data.
- Right to rectification: You may request that we correct any inaccurate or incomplete data.
- Right to erasure: You may request that we delete your personal data, under certain conditions.
- Right to restrict processing: You may request that we restrict the processing of your personal data.
- Right to object: You may object to our processing of your personal data.
- Right to data portability: You may request that we transfer your personal data to another organization or directly to you.
To exercise any of these rights, please contact us at business@moonlightmarketingagency.com. We will respond within 30 days.
10. Children's Privacy
Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date at the top of this page. Your continued use of the Website after any changes constitutes your acceptance of the updated policy.